The Record ·

Your Dallas neighbors called 311 almost 29,000 times for THIS.

Your neighbors are calling 311 for THIS a lot

So here's what happened – Dallas on the wire, big hat, bigger story. We're looking at what y'all are actually calling 311 about, and the numbers are just wild. The most requested service in Dallas, by a mile? "Code Concern - CCS," with a whopping 28,804 requests. That's not just a little bit more than anything else; it’s an avalanche. We’re talking about things like overgrown lots, junked cars, unsafe structures, all that stuff that makes a neighborhood feel… well, not great.

This ain't some obscure issue, mi gente. This is folks calling about their block, their street, their neighbor's backyard that's gotten out of hand. Think about driving down Beckley Avenue, past El Fenix, and seeing that one house that just doesn't quite fit. That's what people are tired of. For context, the next highest request type, "Single Family Rental Needs Registration - CCS," only hit 1,288. That gap tells you everything you need to know about what's on Dallasites' minds.

This tidal wave of code complaints shows us where the rubber meets the road for quality of life in our neighborhoods, from Pleasant Grove all the way up to North Dallas. What's next? We need to see how the city plans to address this volume beyond just logging the calls. Are they hiring more code enforcement officers? Giving them better tools? Because 28,804 calls ain't just a number; it's a plea from our communities.

Dallas on the wire — big hat, bigger story. The crew on the morning show dives deep into this every single day; tune in live at mornings.live.

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