Your neighbors are ringing 311 more than ever
So here's what happened— Dallas on the wire, big hat, bigger story. You know that number, 311? The one you call when you see something outta whack in your neighborhood? Well, Dallas residents have been calling it more than ever, especially about "Code Concerns." We're talking 30,101 requests. Think about that for a second. That's a whole lot of folks calling about everything from overgrown weeds to sketchy structures, according to the latest 311 service request data.
This isn't just a little jump, y'all. That "Code Concern" category absolutely dwarfs every other issue. The next closest is "Single Family Rental Needs Registration" at a comparatively tiny 1,330 requests. It tells you something about what's on people's minds when they look out their window – they're seeing things that just ain't right, and they're using that city service to try and get it fixed. My mamá, she'd say, "Los vecinos están pendientes," the neighbors are watching, and they're not afraid to pick up the phone.
The sheer volume of these calls means the city's got its work cut out for it. It points to pressure on our neighborhoods, from Pleasant Grove all the way up to North Dallas. What we need to watch for now is how efficiently the city can respond to these calls. Are these concerns actually getting addressed, or are they just piling up?
Dallas on the wire — big hat, bigger story.
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