The Record ·

Philly, why are you calling 311 just for info?

Your city hall is getting too many questions.

Listen, Philly, I'm not even gonna hold you. You ever wonder what's really happening at City Hall, past all the bluster and the politeness? Your girl Kee is on it. We're looking at what the people actually asking for, what folks are calling 311 about. And what's number one on the list? "Information Request." Yeah, you heard that right. People are just calling up City Hall asking for information. Not a pothole, not a missed trash pickup, but just... info.

This jawn tells you something, or nah? It tells me people out here don't know where to find answers, or they ain't trusting the regular channels. We got folks calling 311, that service request line, just to get basic info. That's a lot of calls for something that should be straightforward. It shows a disconnect, like folks are hitting a wall trying to figure out what's what in this city. It's almost like everyone's searching for the truth, just like when you're trying to figure out if Rita's or John's water ice is the real deal.

What's next? We gotta watch if City Hall actually makes that info easier to get. Are they gonna make the websites clearer, or what?

That's the jawn, Philly — we don't do fake out here.

Youse can hear me break down more of this jawn with the morning crew at mornings.live.

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