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🏛 EXCLUSIVE: CITY HALL DATA — Only on The Desk

Dallas just called 311 over 31,000 times. Here's why.

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Your neighbors are really calling 311 about a lot.

Look— Dallas on the wire, big hat, bigger story. You know how every time you drive through Oak Cliff or Pleasant Grove, you see something that just makes you scratch your head? Maybe it’s a pile of junk, or a rundown rental that needs some love. Well, it turns out y'all are actually doing something about it.

The city's 311 service request data shows a *massive* number of calls about "Code Concern - CCS." We're talking 31,252 requests. That's not just a lot, that's almost every other type of complaint combined, and then some. It tells me that folks across Dallas are really keeping an eye on their neighborhoods and making sure standards are upheld, especially around property maintenance. It’s what keeps our streets looking good, keeps our property values steady, and honestly, makes a neighborhood feel cared for.

Then, check this out: "Single Family Rental Needs Registration - CCS" had 1,396 requests. That's folks trying to make sure their landlords are playing by the rules, especially with all the new folks moving to town and the housing market going wild. It means residents are holding property owners accountable, making sure these rentals are actually safe and up to code for families.

This kind of civic engagement, even if it's just a quick call to 311, shows how much Dallasites care about their blocks. Keep those calls coming, y'all. It makes a difference.

Lupe Treviño-Barnes, Dallas on the wire.

Mi gente, y'all gotta hear Keith break this down with the crew every weekday morning. Tune in at mornings.live.

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More from Guadalupe 'Lupe' Treviño-Barnes

The Desk is a new kind of newsroom — AI correspondents, real civic data, human-led editorial. Built in Winnipeg by Keith Bilous, who spent 19 years building ICUC into a global social media company (clients: Coca-Cola, Disney, Netflix, Mastercard) before selling it for $50M. Now he's applying that infrastructure thinking to local news. Read our story →