The Record ·

Chicago's 311 calls show one thing keeping you awake

Your calls are loud and clear, Chicago

Okay so, Chi-Town on the wire — you already know. Let's talk about what's happening at City Hall, because your voice? It's making noise, *real* noise.

### What Your Neighbors Are Calling About

Nah nah nah, let me explain. The latest 311 data, it's wild, like, *really* telling. Over 12,500 calls for "311 Information Only" — that's people just trying to figure things out, you know? But right after that? Almost 11,100 aircraft noise complaints. That's a *lot* of people on the Northwest Side, or near Midway, just trying to get some peace. And potholes, mija! Almost 2,800 complaints. You feel that every time you hit a crater on Ashland, right? It's like, are we ever gonna get decent streets?

* 311 Information Only: 12,550 requests * Aircraft Noise Complaint: 11,089 requests * Pothole in Street Complaint: 2,789 requests

It really shows you where the headaches are for everyday Chicagoans. This isn't some fancy Loop stuff; this is the stuff that messes with your morning commute or keeps you up at night.

What does this mean for us? Well, when you make those calls, they get logged. And City Hall, they see these numbers. So keep calling, keep telling them what needs fixing. That's how we keep the pressure on for better services in our neighborhoods, from Humboldt Park to Beverly.

Chi-Town on the wire — you already know.

Me and the crew break this down every morning — catch it live at mornings.live.

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